Warranty

GT Omega Racing Ltd Warranty

 

GT Omega Racing Ltd stands by its products, and even though our chairs, cockpits and accessories are more robust than anything on the market, problems do occur.  Therefore GT Omega Racing Ltd grants 2 years of manufacturer’s warranty for our chairs, simulator cockpits and associated products starting from the day of delivery.  All other accessories are warranted for a period of 1 year.

 

 

What Our Warranty Cover

  • Missing materials from the products at the time of delivery.
  • Defects in the manufacturing of materials or workmanship used for the products at the time of delivery.
  • Major defects in the functionality of the products.

 

What Our Warranty Does NOT Cover

  • Normal wear and tear, which are expected over the course of ownership.
  • Products that were not installed, used, or maintained in accordance with product instructions and warnings.
  • Any damages that have been caused by user.
  • Any other cause which does not relate to a product defect in materials or workmanship.
  • Any issues which occur due to modifications or attachments to the product which are not approved by GT Omega Racing Ltd.

 

 

Limited Warranty

 

Any repair or replacement determined under the GT Omega Racing Ltd warranty will be sent to the address of the original purchaser covered by GT Omega Racing Ltd.  Components replaced under this warranty may vary in colour and texture to the original. 

 

Any Item(s) requiring replacement due to any of the exclusions will be at the purchasers expense.  GT Omega Racing Ltd reserves the right to decide whether a component should be repaired or replaced.  Such repair or replacment is offered by GT Omega at its sole discretion, to the extent permitted under applicable UK consumer law.

 

Please note that any tampering or counterfeit products, colour-fastness or matching of colours, grains, or textures of covering materials will not be covered under warranty.  GT Omega Racing Ltd does not warrant the colour fastness or matching of colours, grains, or textures of covering materials.  In addition, GT Omega Racing Ltd reserves the right to refuse warranty claims against products that show any of the following listed in the exclusions.

 

This warranty will end immediately if the product becomes defective as a consequence of misuse, lack of proper care and maintenance.